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After COVID-19, texting drives patient satisfaction
COVID-19 changed patient communication preferences from phone calls to digital communication such...
The COVID19 clinician deficit: handling the impact
The United States will see a shortage of nearly 122,000 physicians in both primary and specialty...
Which solutions reduce clinical communication errors?
According to The Joint Commission on Accreditation of Healthcare Organizations, communication...
Behavioral health: How hospitals are improving access
Behavioral health increases pressure on EDs Behavioral health is a growing public health problem,...
How hospitals are responding to the COVID-19 nursing shortage
The COVID-19 pandemic has accelerated a pre-existing nursing shortage. Increased burnout has led to...
New healthcare technology: How to get clinician buy-in
Health systems now have access to new technologies such as secure messaging platforms, that deliver...
The future of virtual care: connecting the care continuum
The COVID-19 pandemic has transformed virtual care into an essential part of health care. In...
How hospitals prevent readmissions
The ongoing challenge of readmissions Reducing the number of hospital readmissions continues to...
Improving patient satisfaction: Care coordination and communication technology
Myths of patient satisfaction Myths and misperceptions about patient satisfaction need to be...