For paramedics, every second is crucial. With Backline, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.
Secure Communication and Workflow Solutions for EMS Teams
Improve patient outcomes and speed time-to-care
Backline connects EMS, Mobile Integrated Health, and Community Paramedicine teams with hospitals, medical direction, transfer teams, and care partners across organizations and systems.
Teams share clinical context, route time-sensitive information, and coordinate next steps before, during, and after transport.
Coordinate care before the patient arrives
Backline gives EMS and receiving teams a secure way to share patient context and route time-sensitive information before arrival.
Receiving teams gain earlier visibility without requiring EMS and hospital teams to share the same EHR.
Support Mobile Integrated Health and Community Paramedicine
Backline connects mobile clinicians with hospitals, primary care, care management, and community partners around ongoing patient needs.
Backline Pathways gives teams a shared way to route needs, assign follow-up, and track outstanding work across organizations.
Add secure communication beyond radio and phone
Backline complements existing voice and radio workflows with secure messaging, routing, acknowledgment, and workflow visibility.
Teams can share non-voice updates and clinical context without requiring both sides to be available at the same moment.
See how Backline fits your EMS workflows
We’ll map how your teams coordinate with hospitals, medical direction, and transfer partners today and identify where Backline could create clearer communication, routing, and follow-up across organizations.