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Secure clinical communication and workflow coordination that closes the loop.
Connect teams, route communication, and coordinate work through completion across departments, organizations, and care settings.
From message to meaningful action.
A message, call, alert, EHR event, or patient response can start a workflow. You decide who it reaches, how fast they respond, and what happens if they don't. Backline makes sure it gets done.
One flexible platform, more ways to coordinate care.
Backline brings together the communication and AI-enabled workflow capabilities healthcare teams use to coordinate work across departments, organizations, and care settings.
Backline connects to the systems your teams already run.
Backline works with your EHR, schedules, and existing tools to connect communication and workflows across your technology stack.
Built for communication across every care setting.
From everyday conversations to coordination across organizations, Backline keeps the right people connected.
Within your team
Everyday communication, made simple.
Reach colleagues through secure text, voice, video, and calling. Share patient updates, ask questions, and collaborate on one thread.
Across your organization
Reach the right people, wherever they work.
Connect departments, facilities, and on-call teams with role-based communication that reaches the right person.
Beyond your walls
Coordinate care beyond your organization.
Connect with referring providers, post-acute partners, and patients through secure communication, even if they don’t share your EHR.
Trusted to solve complex communication challenges.
See how Backline can be configured around the way your organization works.
Bring a workflow you'd like to improve. We'll map it with you.