Your Communication Platform Works. Your Workflows Don’t.
Messages move fast. Work still falls through the cracks. Backline by DrFirst goes beyond messaging to ensure clinical coordination actually happens—with accountability at every step.
Work Confirmed
Nothing Missed
Status Visbile
The coordination gap is costing you.
Communication tools move messages faster. They don’t ensure work gets done.
- Today, care needs to meet the patient where they are, including outside of your four walls.
- Healthcare has invested billions in electronic charting and collaboration tools – only to be more siloed.
- Eliminating coordination gaps is still a top priority for executives and clinical teams.
Why
?
Healthcare is our only business.
DrFirst is committed to innovation and has a proven track record of results for our clients.
10+ years
enabling
HIPAA-compliant
communication
1,500 +
facilities
using our
solutions
18,000 +
active
cross-org
connections
95% of our clients
are satisfied and would recommend us to others
Frost & Sullivan awards
for innovation and leadership in technology
Backline helped increase provider-to-nurse communication and enable quicker responses.
- Angela Clark
Clinical Informaticist
Catawba Valley Medical Center
With Backline, we improved communication across departments.
- Richard Temple
CIO
Deborah Heart & Lung Center
We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications.
- Tanya Miller
Systems Analyst/Project Manager, IT Innovation Team
Frederick Health Hospital
Getting Started is Easy
01.
Book a discovery call where we review your needs, goals, and timeline.
02.
We agree on the scope of your project.
03.
We work with you to ensure successful results now and into the future.






