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Backline Simplifies Advance Care Planning

Advance Care Planning (ACP) is a crucial component of patient-centered care.
Over 95% of patients wish to create an advance care plan while they are healthy, yet less than 6.8% of Medicare Fee-For-Service (FFS) beneficiaries have engaged in ACP activity.

Our ACP Service is uniquely designed to guide patients through advance care planning from start to finish. 

 

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The Backline Telehealth Solution Removes Barriers to Virtual
Care and Improves Care Coordination

Having an advanced care plan gives me peace of mind. It's comforting to know my family will have it to go by. This should keep them from second guessing their decisions. The service was very convenient, and my facilitator easily answered the questions I had. I am very happy I discovered this through my doctor.

Patient

Janet R.

ACPPic2

Key Features

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Easy to use platform and no download required for patients

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Branded communication with patients

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Self-scheduling of virtual appointments for patients

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Visibility into patient progress and results

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Real-time tracking and reporting on patient engagement

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Robust, HIPPA-compliant communication platform

How it Works

1.
Provider
PROVIDER
ACPStep1
Provider prompts patients to chat with an ACP specialist
2.
Patient
PATIENT
ACPStep2
Patients schedule a convenient time for a telehealth session
3.
PatientSpecialist
PATIENT & ACP SPECIALIST
ACPStep3
Patients discuss their preferences with a specialist from a robust network of ACP specialists
4.
PatientSpecialist
PATIENT & ACP SPECIALIST
ACPStep4
Patients are guided on how to complete supporting documentation and providers receive KPI reports
ACPPic1

The Backline Benefits

As clinicians and trusted advisors, you play a primary role in guiding your patients in their healthcare decisions. You want what is best for your patients, but your time is limited and managing patient care is complex. Backline can help:  

  • For you
    • Easy to use platform to engage patients with ACP specialists 
    • Minimal to no disruption of your regular workflow
    • Accessible documentation of patient wishes
    • Increase capture of relevant quality measures
    • Provide an additional meaningful service for your patients  
  • For your patients
    • Self-schedule with ACP specialists 
    • Meet with specialists anywhere, on any device
    • No downloads or extra software needed by patients
    • Personalized care plan 
  • For everyone
    • Digitial, shareable record of patient decisions
    • More informed and empowered patients 

FAQs

What security measures are in place to protect patient data within the platform? right right

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How does the platform facilitate communication between patients and healthcare providers? right right

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Is the platform compliant with relevant healthcare regulations and standards, such as HIPAA? right right

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

How does the platform address accessibility and inclusivity for patients with disabilities or language barriers? right right

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Are you a PCP? Want to learn more about our Advance Care Plan Solution?

Book a discovery call with our team today!