Our Vision & Mission
To provide a communications ecosystem that empowers forward-thinking healthcare organizations to deliver exceptional care to patients anywhere.
For future-minded healthcare professionals frustrated by the disconnected healthcare software space, Backline by DrFirst provides an industry-leading communications ecosystem needed to improve patient outcomes while reducing operational costs.
Backline’s team of IT experts, engineers, nurses, doctors, and hospital CIOs is engaged in a mission to improve healthcare for all.
Headquartered in Rockville, Maryland, the Backline team has provided HIPAA-compliant communication solutions for the healthcare sector for more than 10+ years. Backline has 140,000+ registered users located in 1,500+ facilities currently using its software—and 18,000+ active cross-organizational connections throughout the U.S. and Canada.
95% of our clients
are satisfied and would recommend us to others
Frost & Sullivan awards
for innovation and leadership in technology