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Easy, Real-Time Clinical Consults and Referrals from Anywhere

Aligning clinicians across the care continuum plays a significant role in ensuring positive patient outcomes. Backline makes completing consults and referrals faster and easier.

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Backline streamlines consult and referral workflows with flexible communication paths and integration with your other clinical systems.

Streamline

When a clinician enters a consult order in the EMR, Backline can automatically launch a secure discussion with the on-call specialist in real time. No more calling, paging, and waiting.

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Multiple care team members, inside or outside your organization, can join text, voice, and video chats for optimal collaboration. You can even include the patient and their caregivers.

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Quickly and easily coordinate patient referrals and share supporting results, records, and forms securely.

Using Backline to support consult and referral workflows gives you:

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Increased speed - A large academic medical center increased their consult speed by 89% using Backline

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An immediate, secure connection with anyone for a referral or consult, even outside of your organization, without the need for outside parties to download an app

Real-time-confirmation

Real-time confirmation of external referral requests and timely follow up with patients

I love the fact that you can do a 1-on-1 chat with either a patient or a provider.

- Janie Roberts
Clarian Health Partners, Inc.

WATCH THE WEBINAR: Customer Success Story featuring Pamela Agee-Lowery, MSN, RN, Nurse Manager at Douglas County Youth Center as she shares perspectives on “Enhancing Behavioral Healthcare Delivery with Care Collaboration Technology”.

- Watch the Webinar

We had an ER patient with a broken hip. The patient was sent with a CD of their x-rays to the outside specialist, but they could not access it. With Backline, we quickly forwarded the x-rays.

- Carrie Main
Director of Health Information Systems at Ringgold County Hospital

Read the Case Study

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