Simple, Transparent Pricing
No hidden fees. No long-term contracts. Cancel anytime. See exactly what you'll pay.
Choose Your Plan
Starter
Essential secure messaging and patient communication for small practices. Perfect for team getting started with HIPAA-compliant digital communication.
- Secure team messaging
- Basic patient communication
- HIPAA compliance included
- Web + mobile apps
- Knowledge base and ticket-based support
$9/user/mo
Professional
Comprehensive communication suite with telehealth, on-call scheduling, and reporting. Ideal for growing practices ready to streamline patient care and team coordination.
- Everything in Starter
- Telehealth capabilities
- On-call schedules
- Basic reporting
$29/user/mo
Complete
Enterprise-grade features with custom workflows, advanced analytics, and premium support. Designed for established practices requiring sophisticated automation and integrations.
- Everything in Professional
- Automated workflows
- Advanced integrations
- Custom workflows
- Priority support
- Advanced analytics
Have Questions?
No. The price you see is exactly what you pay. Setup and basic support are included free.
Easy! Add users instantly at the same monthly rate. Remove them at any time with immediate billing adjustment.
Yes! Save 15% by paying annually.
Average setup time is 20 minutes. We provide setup assistance and most practices are messaging the same day.
Yes. Backline is fully HIPAA compliant and even SOC II certified.
Personal phones violate HIPAA and waste time. Backline provides secure, professional communication that saves 84+ minutes daily.
Enterprise platforms require months of implementation and cost 5-10x more. Backline is designed specifically for small practices.
Email isn't HIPAA compliant for patient information, and phones create constant interruptions. Backline helps solve both problems.
Backline is designed for busy healthcare teams. 95% customer satisfaction proves it works. Plus, we're here if you need help.
Professional and Complete plans integrate with major EHR systems including Epic, Cerner, AllScripts, and more.

1,500+ practices trust our pricing

No sales calls required
95% customer satisfaction