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The Discharge Clock Starts Before the Physician Order
Most discharge optimization efforts focus on the same moment: the physician order. Speed up the...
What Healthcare Leaders Are Actually Asking About Coordination
We've spent the better part of this year in conversations with healthcare leaders about clinical...
Why Healthcare Teams Keep Building Workarounds (And What That Tells Us)
There is a spreadsheet in almost every hospital. You probably know the one. It lives on a shared...
The First Pathway We Configured — And What We Learned
The first conversation is almost always the same. A care team describes a workflow that's broken —...
Your EHR Was Never Supposed to Run the Hospital
When hospital systems started replacing paper records with electronic ones, the promise was...
The Coordination Gap: Why Healthcare's Communication Problem Was Never About the Messages
There's a moment every nurse knows. Shift change. Eight patients. Six pending tasks. Two physicians...
New Survey: Advance Care Planning Is Unfamiliar to Many Americans
A new survey conducted by The Harris Poll and commissioned by health technology innovator Backline...
The Vital Role of Workflow Optimization in Clinical Communication
Effective communication in healthcare is pivotal in ensuring patient safety, improving outcomes,...
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The State of Maryland Offers Payback for Counties Implementing EMS with Backline
In an emergency, you don’t have time to spare, and neither do your patients. The State of Maryland...